Privacy Policy

Welcome to Privacy Policy!

At Cool Expert, we believe comfort begins with the perfect indoor environment. Founded by Nitesh Kumar Sharma and backed by over 5+ years of experience, we specialize in AC installation, repair, maintenance, underground piping, copper piping, and more.

At Cool Expert, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, services, or contact us directly.

1. Information We Collect
We may collect the following types of information:

• Personal Information: Name, contact number, email address, and physical address.
• Service Information: Details related to service inquiries, bookings, and feedback.
• Device and Usage Information: IP address, browser type, pages visited, and interactions on our website (collected via cookies).

2. How We Use Your Information
The information we collect is used to:

• Provide and manage our AC services.
• Respond to inquiries or customer support requests.
• Send service updates, promotions, or important notices (only with your consent).
• Improve our website and service experience.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. Your data is only shared with:

• Trusted service partners (if required to fulfill a service).
• Government authorities, if legally required.

4. Data Security

We take reasonable security measures to protect your personal data against unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure.

5. Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect site functionality.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Withdraw consent for communications at any time.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, feel free to contact us:

• 📞 +91 7678135304
• 📧 accoolexpert@gmail.com